792 Newport Road
What can we offer you? As dedicated professionals we will ensure that when you suffer a bereavement, everything your family and friends thought about a loved one is expressed on the funeral day. It is a rare privilege to be a funeral director, to stand in a sensitive position at a crucial time in the midst of your family, knowing that the quality of our service and reputation will help you through this most difficult time in your lives.
Here at Coles Funeral Directors we pride ourselves on being the most professional, independent, family run funeral directors serving your community.
Our goal is to support you, pay attention to detail and provide the best possible quality of service.
Whether it is a religious or humanist/civil service that will best reflect your loved one and their wishes, we are experts in all funeral types and styles.
If you are interested in a natural burial with a much more green approach to end of life, we are here as specialist to guide you through the whole process.
Do you want to plan for your next great adventure? We offer an award winning Funeral Plan service which enables you to put all of your affairs in order and take the burden off loved ones when the time comes.
We work closely with local suppliers to offer an array of Caskets, Urns and Keepsakes as well as with a local stone mason to provide the very best in memorial stones.
Awards & Accreditation's
As an independent funeral business, we put ourselves forward to be regulated by, and accredited members of SAIF (Society of Allied & Independent Funeral Directors), NAFD (National Association of Funeral Directors) and are the first and only Funeral Directors in Wales to be recommended by 'The Good Funeral Guide'.
In a relatively unregulated industry, we strive to lead the way in best practice and assure our customers that we are transparent and accountable in everything we do.
As well as being fully accountable we are also a multi award winning business with awards for:
Funeral Planner of the Year - Two years running
Business of the Year 2017 - Voted for by our customers
Testimonials are curated by Coles Funeral Directors and are not independently reviewed or verified.
"On behalf of my mother and the family please accept our thanks and gratitude for the professionalism of the whole team at Coles Funeral Directors following the death of my father."
Richard Angell on 14 September 2016
"We will be pleased to recommend your outstanding service to other families, it is always difficult when a much loved family member passes on so to be helped by yourselves through this difficult time is so very much appreciated, you have looked after my Dad and us as a family with first class professionalism and also with a nice personal touch that has made it easy for us through this difficult time. For a thoroughly professional service from you all we thank you, my Dad has been in great hands with you and this has made it so much easier for us as a family. We are more than happy to recommend your services to others at a difficult time when a loved one passes away."
Simon Atkins on 21 December 2016
"Thank you for all the kindness and compassion you have shown during an extremely difficult time...Please pass our appreciation to all your staff whose conduct throughout has been nothing short of outstanding."
The Ferguson family on 22 February 2017
"Your kindness and support has been a huge comfort to us as a family as Mum spent her time resting with you. As did your utter professionalism on the day of her funeral. This has undoubtedly been the most difficult time of our lives yet we have felt so at ease whilst Mum was in your care. Thank you so, so much."
The Heard family on 3 April 2017
"There are not enough words to express how thankful we are all feeling and have felt over the last few weeks. All of you have shown true professionalism and utmost tenderness during our sad time. You guided and supported us when we needed it most. Without you all we would not have made it through, thank you for being there from the start to the end, your service and care were excellent."
The Natale family on 9 June 2017
Monday to Thursday
09:00 to 17:00
09:00 to 16:30
Saturday to Sunday